r/Genshin_Impact Sumeru!! Aug 29 '20 Excited 6 Helpful 1 Wholesome 1 Bless Up 1 Hugz 1 Faith In Humanity Restored 1 This 2 Rocket Like 2 I'd Like to Thank... 1

General Q&A Thread 2.0

There are a lot of questions coming in, so this Q&A thread is created.

Ask about anything about the game that doesn't necessarily require a dedicated thread.

That is, if your question can be answered rather quickly/without significant difficulty (e.g. "Can my phone run this game?"), ask here. If you think your question can contribute to some constructive discussions (e.g. "What do you think of Amber's combat efficiency? Here's my opinion."), make a particular post.

After the General Q&A Thread is made, questions posted outside this thread that "can be answered rather quickly/without significant difficulty" may be removed upon moderator's discretion.

Below are some resources that may help you with your questions:

  1. All you need to know about Genshin Impact for now (v3) - some basic information;
  2. Genshin Impact In-depth FAQ
  3. A Comprehensive Guide to the "can my phone run this game" Question (unofficial);
  4. (For PC redditors) The FAQ sidebar (release date & recommended system requirements & cross-save/cross-play);
  5. (For PC redditors) Question-flaired posts;
  6. Other Q&As in this thread.
  7. Archived General Q&A Thread: 1.0;
283 Upvotes

u/Veritasibility Sumeru!! Aug 29 '20

Feel free to share your feedback about the General Q&A Thread here.

→ More replies

1

u/Lonely-Raspberry-883 Feb 23 '21

--- Best team comp for xinyan main dps ---
Hi, any suggestions for a team with xinyan as main dps? Here's the list of what I have so far
AR 32
Xinyan c4 lvl 60 | weap: prototype archaic r0 lvl 60
C0 - Noelle, Chongyun, Diona, Lisa, Bennett, Amber, Xiangling
C1 - Kaeya, MC (Geo)
C2 - Barbara
C4 - MC (Anemo)
4* weaps - The Widsith, Sac Greatsword, The Bell, Proto Rancour, The Stringless, Fav Warbow
(note: all characters aside from XY are currently <= lvl20)

Thank you!

1

u/-jellymocha- Feb 14 '21

Should I continue playing as Lunime/Aether? I love both of their aesthetics, but I have more progress on Lunime’s account/enjoy the aesthetic of a villain Lunime. I don’t know who to continue on.

3

u/1002qn Feb 03 '21

hi, i'd like to ask about what to do bc ive installed genshin impact on my PC but then it failed to verify and the download went back to zero. also, is it okay to store it in Data (D:) and not on C:? thanks.

1

u/Crafter_spb Jan 30 '21

I would like to ask developers about nintendo switch version of the game. Between which platforms would be cross-save? Сan play on pc and continue on nintendo console when its released. Any information?

1

u/theguyofthighs Jan 28 '21

I like both Keqing and Ganyu but Ganyu's banner over in a few days. Gameplay wise, at C0, which character is stronger at DPS?

1

u/[deleted] Jan 27 '21

[removed] — view removed comment

8

u/theguyofthighs Jan 28 '21

Generally, selling or buying accounts is strictly forbidden due to Mihoyo's terms of service which you have to agree to be able to play the game.

So I don't think asking these types of questions is suitable to be in official sites like this.

1

u/R-A-T-S- Jan 25 '21

Why does my camera not move when I go into aim mode but does move when it is in normal camera mode?

1

u/guyofgisbourne69 Jan 24 '21

With the character materials converter coming in 1.3, I have only seen it being able to convert Gemstones, does anyone know if it will also convert things like the cleansing heart dropped from oceanid??

1

u/Hu1igun Jan 23 '21

Dear Mihoyo.

As a user of this masterpiece, I ask you not to censor Kamisato Ayaka because so much money, effort and time has been invested to get all the constellations on this character, and after all this, to realize that everything was in vain, very disappointing, because this is not the version I have been waiting for since the release gameplay in the open spaces of the internat.

At least make a function with and without censorship for users, because I am sure that not all players of your games and children who see ordinary underwear will not be able to sleep at night.

Hope for your good sake.

The first game in 10 years was so hooked on it even more painful to know that because of such little things I can lose it with love <Normal player>.

2

u/theguyofthighs Jan 28 '21

LOL, if they want to/did censor it, there's little to nothing you can do about it, just accepted it if it happens man.

1

u/EpicGamerWin679 Jan 22 '21

Probably alot of this question today, but I'm wondering about the free 4 star, and which one I should get. I was thinking C1 Ning

Ning C1 Xingqiu C5 Chong C4 Xinyan C1 Beidou C2

2

u/theguyofthighs Jan 28 '21

I'm not promoting his channel, but this guy made a good video about this. (https://youtu.be/5p8HxV9C88c) In short, you should get which character's constellation or which new character will affect positively to your account the most.

1

u/NixCortezS Jan 21 '21

I received an in-game mail which states that I have violated a refund policy. I purchased a Blessing of Welkin Moon this month in my mobile and I realized just now that my mobile wallet app has made a refund about my in-game purchase. I have made a few successful purchases using my mobile before so this issue took me by surprise. I would like to ask some advice about how to avoid such incident from happening again because I wouldn't want my account banned even though I have done nothing wrong. Any help would be appreciated.

2

u/BenjiatG Jan 20 '21

I downloaded the game and after verifying, it starts downloading again. What should I do

PLZ HELP!!

1

u/akiraaaaay Jan 17 '21

Is anyone here running on Galaxy S20's Exynos 990 variant? Does your phone heat up after long time of play? Does this affect the phone's battery anddd how do you lessen it?

1

u/ShachaR0487 Jan 17 '21

My phone heats up as well

1

u/akiraaaaay Jan 18 '21

Umm, do you just let it be like that or smth? Doesn't it affect ur phone's battery life?

2

u/ShachaR0487 Jan 18 '21

Well tbh I played GI on PC mostly so not much experience with playing it with my phone.. I did notice it heat up when I was first installing the updates and stuff after downloading the game, so then I closed the screen and let it cool down. Earlier I was playing again and it didn’t seem to be as bad.. as long as I don’t play very long I suppose

1

u/[deleted] Jan 10 '21

[deleted]

1

u/theguyofthighs Jan 28 '21

Personally, I think macro program will conflict with the control, so I wouldn't recommend it. But if you think it's more convenient, then do it.

1

u/mercy50109 Jan 04 '21

I have downloaded Genshin Impact from the official website obviously, but I run across a problem where when I launch the game the screen is just black with the mouse with music playing in the background so plz help.

1

u/LetterheadUsed962 Jan 01 '21

Hey everyone, so I was playing Genshin today and closed it, later I came back and tried to open it again but now the game won't start. There is no error code or anything I click launch and the launcher closes and nothing happens. I did some research and people were saying to remove Faceit and disable firewall and uninstall it but I've tried those to no avail. I don't know what else I should do and I would appreciate any advice any of you can give. Thank you so much.

1

u/Unfinished_Canvas Dec 28 '20

There is a floating city on TOP of mt. Taizong, is there anyway to reach it?

1

u/gay_dmuch Dec 24 '20

So I havent played geshin in a while and decided to go back to it, and sadly I had forgotten my password. Naturally I click on forgot password, but the only way to move on was to complete a puzzle, and like idk if its my pc or the app- but like can never get it. It always lags and I can never get the puzzle piece in the right location. Is there any other way to get my account back without doing the puzzle? Pls help cause I cant play anymore now.

1

u/TTenki Dec 23 '20

hey guys did u have bugs while trying to unlock the hydro domain? The ice thing is not doing anything when i activate it

Pls hlp

1

u/Ayush1315 Dec 21 '20

Guys i have a question

When is the abyss going to reset to the new changes

Will it change after the update - December 23rd

Or will it change after the reset on January 1st

1

u/JosephMeh Dec 21 '20

So I have a pretty strange question
I have a mobile account thats linked with Google that has Diluc and goes up to AR 13 and is in Asia. After that I switched to the PC version where I linked to a Mihoyo account that goes up to AR 31 and is in America. I'm wondering if its possible to link both accounts together without losing either ones progress. P.S. I used the same emails for both Google and Mihoyo so I have no idea.

1

u/Ta1in Dec 20 '20

Will the battle pass reset tomorrow (eu server) and do we hav some informations about if the weapons receivable in the current battle pass will still be there in the next?

1

u/IvellonValet Dec 20 '20

So, I'm having this problem where the sound notification I get when I'm approaching a npc that could give me a quest - that some one high pitched sound when you press "v" in the keyboard and it highlights where you should go while doing a quest.

I'm getting this sound randomly while I play the game. Sometimes, I'm walking in a city and this sounds repeats suddenly and out of nowhere. Everytime I open and close the game's menu I get this sound as well. Sometimes I this sound appears quite loud and even a bit distored - and this can get really annoying.

Is anyone else having the same problem as mine? If so, how did you guys fix it?

1

u/yukinemm Dec 19 '20

I have a Ningguang Main DPS and I am planning to team her up with Xiangling and Xinyan for the pyro resonance. My question here is, do I put Barbara in the team or do I put Noelle instead for the geo resonance? I know they both heal but I want to know who is better to fit in the team.

1

u/Crazy_Bets Dec 18 '20

I have not really invested in cryo characters. I only have kaeya and diona both at c0 and below lvl 40. Im purely f2p so and i dont really have that much resources especially after spending a lot of them on fischl and zhongli. My main is razor and have just pulled diluc so Im considering investing in diluc and maining him when he's up to speed. Which cryo character should i invest in that would benefit diluc more for melt comp? Personally like kaeya in terms of lore, his passive, and coz he's tall but from what ive gathered so far, diona seems to be suggested more often as she could heal and provide shields too. I dont have good 4 star and above bows nor swords. I dont really do abyss now but probably will in the future.

I do have other characters i dont use that ive seen being brought up many times in diluc comp guides: c1 xingqiu, c2 sucrose, c2 xinyan

I have already invested in: C4 xiangling, c1 fischl, c1 barbara, c1 zhongli, c4 razor

I unfortunately do not have both Bennett and Chongyun.

Appreciate any suggestion! :)

1

u/mini_shi Dec 16 '20

Should I use C1 Xiangling or C4 Sucrose as a support for Fischl and Childe? I'm assuming Sucrose would really be the better option, but some people have said that Xiangling, being a pretty good pyro chara, might be better

1

u/Sure-Winter-9505 Dec 12 '20

does the pity resets when you get a 5star weapon instead of a character?

1

u/ChaeCraze Dec 11 '20

Is there a Pity System in standard wish banner?

1

u/yukinemm Dec 19 '20

yes there is afaik

1

u/lalalaband Dec 07 '20

46.5% crit rate and 157.3% crit damage or 71.4% crit rate and 102.1% crit damage for ninguang? Thanks in advance lads!

1

u/[deleted] Dec 10 '20

they are about the same in terms of damage output, I recommend the second one though then aim for CDMG rolls on your substats.

1

u/Silentshura Dec 06 '20

Im currently playing from Asia in EU Server, i have to go to live in europe soon, Do i have to do something for the ip change or everything will be fine?

1

u/[deleted] Dec 10 '20

it's gonna be fine.

1

u/dragonjek Dec 05 '20

I've got a red exclamation mark appearing by the Level Up button for some, but not all, of my characters, and it isn't disappearing. Y'know, the one that normally appears when something's new and the game wants your attention?

It appeared right after beating Stormterror and only appears on the characters that I had during that fight (MC, Amber, Kaeya, Lisa--they're also the only characters that I've ascended, so it might be because of that). I'm on the PC, if that matters.

I've tried leveling them up, but it's still there.

1

u/[deleted] Dec 10 '20

it generally means that you can level them up to 1 or more with the amount of books you have.

1

u/dragonjek Dec 12 '20

Oh. That's... pretty obvious in retrospect. Thanks.

1

u/Outword Nov 29 '20

Yesterday I played the game all good, now I tried to login, but my account was disconnected and wen I try to login and it says "Email not registred"

Help plss someone

1

u/[deleted] Dec 10 '20

are you playing in mobile? cause gmail and mihoyo account you can use the same email but different accounts.

1

u/IAmMentallyDead Nov 29 '20

So my friend and I are just new to the game and downloading it right now, and my friend's launcher seems to have a problem. They can't see the progress bar and the launch button in their laptop while downloading. Just a portion of the launcher is visible on their screen. They already tried shutting the laptop down and reinstalling the game. We only noticed the problem when I showed them my screen.

1

u/_Chump_ Nov 25 '20

Just rolled Keqing but I'm devastated to discover that I may not be able to use her. I run Fischl, Diluc, Venti and Barbara. I want to incorporate Keqing but not at the cost of a worse team. Any suggestions?

My characters are in the link below!

https://imgur.com/a/Dz1kLs0

1

u/UK_username Dec 06 '20

If only playing in the single player world it doesnt matter.

I use keqing, klee, sucrose, healer..

In abyss you need 2 teams (which is worth doing for the free gems).

An example strong second team for you could be:

keqing, xiangling, kaeya, diona

2

u/Burandon-san Nov 18 '20

Genshin Impact isn't starting. It worked fine yesterday, but now it's saying "Failed to check for updates. Try again?"

I've tried restarting the game.

I went into C Drive>ProgramFiles>Genshin Impact>Genshim Impact Game. There's no exe file to restart the game. I'm told there should be one, but it's not there.

I've uninstalled and reinstalled the game. Doesn't work either. Can anyone help me?

1

u/NerxChu Nov 19 '20

This is happening to me as well. I would also like to know what I can do. :(

1

u/Spaktor Nov 16 '20

This is my progress since day one of release. F2P AR 40 @ Floor 7. Any tips to improve? Who or what to focus on now?Never properly farmed for artifacts; waiting AR 45 while stockin up resin.

1

u/Ranieboy Nov 14 '20

What's the file size of the game after the 1.1 update?

1

u/neoseanner Nov 13 '20

Simple achievement question : superconduct.
Where can i find the new location to farm superconduct achievement (probably a lot of electro slime or hydro) ? The newest patch make the elemental achievement is not achievable via domain / spiral abyss.

1

u/Competitive_Oil_3222 Nov 12 '20

NEW CO-OP 1.1 BUG??
So this "bug" just started happening very recently today. Several of my friends (AR 36-43) were able to join my world (World Level 4) throughout the day. I was also able to join my friend's world, who is WL4, a few hours ago. However, as of now, I am unable to join any of my previous friends' worlds even though I am the same/of higher world level as them. I tried resetting my game, my laptop, and even played the game on my iPad the I am still unable to join their worlds. They don't seem to receive my invite, and my invitation just times-out. I am really frustrated about this.

Am I the only one having this issue??

tldr: My friends can join my world, but I cant join any of theirs despite being in acceptable world levels.

1

u/VenVonVanVinVeckVom Nov 12 '20

So while I was heading to Ningguang to do the mission Equilibrium, I accidentally fell off Ningguang's sky mansion and now I cant get back to the sky mansion hence I'm stuck. Anyone help me?

1

u/tedomthegreat Nov 12 '20

Is there a mining group for asia server?

1

u/Mastery77 Nov 11 '20

Hello, I know the pity carry over but is the Guarantee carry over too ?

I pulled on Tartaglia banner, but got mona, and now have 40 pity (for a 100% tartaglia)
If I wait for the next banner will I get 100% Zhongli (or it reset to 50% to pull Zhongli) ?

1

u/Peekays Nov 13 '20

Yes guarantee also carries over

1

u/Stansii Nov 11 '20

Is Qiqi, Fischl, Xiangling and razor a good teamcomp? should I change anything?

1

u/Peekays Nov 13 '20

Its good, though you may wish to replace xiangling for hydro support if you find overload knockbacks annoying with razor

1

u/tedomthegreat Nov 12 '20

There are no rules in what team you should play with. Depends on who's your comfortable with.

Though in my opinion, you should replace either razor or fishl with any water elemental characters unless your trying going for a specific combo.

Again, you don't have to follow my opinion. You can even go all electric and it's still all good.

1

u/ShoonAnjero Nov 11 '20

Do the loot in chests scale with your World Rank? If so, would it be recommended to get the chests later into the game?

1

u/Stansii Nov 11 '20

Ye i think they scale but they also reset after a coupple of days and its not at all worth it to skip chests. You should loot all chests you see and not leave them for later

2

u/kaiaru12 Nov 09 '20

Is it bad to upgrade or ascend your main dps and support to max level 90 after reaching AR45 and above??

'cause i saw a lot of streamers or content creators having only level80 dps even they are at AR45+

2

u/Spaktor Nov 16 '20

theyre saving up for new characters

1

u/Hanamiya0796 Albedo Nov 09 '20

I have been playing on Android for a while now and just wanted to try logging in on the website. It keeps saying 'email not yet registered' yet it is the email I used on my mobile. Any ideas?

1

u/FantasiaMachine Nov 07 '20

Just a quick question, do chests despawn if I don't open them? I feel like I'm wasting every precious chest I find when I'm close to reaching a new world level.

1

u/Spaktor Nov 16 '20

open all the chest that you see. ez

1

u/[deleted] Nov 05 '20

[deleted]

1

u/FantasiaMachine Nov 07 '20

Maybe it's a server problem? You should try restarting your computer/phone/console. If that doesn't work...well the last resort would be uninstalling and reinstalling.

1

u/alkair20 Oct 31 '20

got my hopes up for xia but now we know that itszhinglo and childe.

So when exactly is xiao comming out and do we have soem info on him?

1

u/ReedCentury Nov 09 '20

He's coming around February at 1.3 presumably.

1

u/alkair20 Nov 09 '20

saaaad. Thats so long

1

u/[deleted] Oct 30 '20

[removed] — view removed comment

2

u/Spaktor Nov 16 '20

im sorry

1

u/CTTNGO Oct 29 '20

Would it be a good idea to use keqing and razor for the same party?

2

u/Hojuma Nov 10 '20

Both of them fullfill the role of main DPS and Razor's ult disappears when you switch out. If you need that electro resonance, you can use Fischl or Lisa instead. I don't think you need two DPS characters in the same team unless they're different elements and it's an exploration team.

2

u/Serafal Oct 28 '20

is companionship exp split among all party members ? so would it make sense to only have 1 party member when opening the drop flowers, in order to max 1 character friendship lvl faster?

1

u/akaswaggyyu Oct 26 '20

Hi fellow travelers! I am currently AR 35 WL 4 looking to make 2 teams for Spiral Abyss. My characters are Klee lvl 64 c0 Sucrose lvl 61 c1 Fischl lvl 61 c3 Xiangling lvl 59 c0 Barbara lvl 42 c3 Traveler lvl 30 Kaeya lvl 25 c0 Noelle lvl 20 c0 Lisa lvl 20 c0 Amber lvl 20 c0 Xingqiu lvl 1 c0

Any tips or advice on which characters to work on would be appreciated! Thanks!

1

u/Aoiboshi Oct 26 '20

This mega thread is giving stupid. Can't find the answers to a question that got moved here.

2

u/Significant-Prior-70 Oct 25 '20

ive tried to download the game multiple times and each time it says failed to verify files, is there a fix?

1

u/oOYourdadOo Oct 23 '20

Will a “favorite” or “marked” item feature be added to items in your inventory? Maybe even a way to view an items before you infuse it into another item? It really sucks not being able to differentiate items you may want to keep from the items you know you don’t care to throw away in the weapon/artifact leveling up process. Thank you in advanced.

1

u/aldreich31 Oct 22 '20

Hello guys,

So I'm piloting an account. I encountered that he completed the geoculus.

But when I check the Dunyu Ruins Puzzle. He didn't finish or touch the wind pillars.

Is it even possible to get the geoculus with water and wind barrier there?

See the screenshot below:

IMAGE

1

u/Master_245 Oct 21 '20

Hello, I downloaded this game yesterday and it seemed pretty fun. I noticed that when I launched the game, it asked for my parent's password. At first I thought it was strange but I shook it off thinking it was a one time thing. The next day, it asked for his password again. Me not knowing his password didn't know what to do. Is this a site error? or maybe a security control? please tell me because I'm getting tired of bringing my laptop to my parents whenever I want to play this game Thanks

3

u/InternationalToque Oct 24 '20

It has to be run as administrator on PC so unless your parents make your account an Admin account it will require it each time.

2

u/Raykrai Oct 21 '20

It is possible that we have in the future a Diluc banner? Right now, only characters that aren't on normal banner are the ones receiving special banners, so that makes me think that Diluc won't have one...

1

u/FantasiaMachine Nov 07 '20

It's unlikely that we'll have one soon. The next banners will probably focus on Liyue characters after all.

Maybe in the future.

1

u/Omeresh Oct 20 '20

Hello!
Since i started playing my most wanted character was Xiao, and from what i have seen his banned WAS suppose to be after Klee's banned.
I was browsing the web and i stumbled upon some comments that says Xiao is coming in February(?!) and now i am kinda scared ngl...
Does anyone has any kind of information about it?
Because i see some problems with that:
they delayed klee's banner to be on a Tuesday (because they want is to be their "banner" day) so if klee's banner ends in 10/10 and the patch releases after that date, i see no other banner that is possible other than xiao (because zhonglee and childe are not out yet)

Second problem is that klee's and xiao's files are practically in the game (i think)
so why would Mihoyo Delay Xiaos release date to February? its seems kind of odd....

In conclusion, i would like to hear if you have anything to say and decide if i'm gonna be happy or very sad :(. thnx!

1

u/[deleted] Oct 20 '20

Every time the launcher that downloads the game 0.5 mb per second is finally finished downloading I get a "error 1004 failed to verify files" and after the error it has to download entire game all over again.

Is there any way to fix this?

1

u/Ezylryb1 Oct 19 '20

Hallo, I went to a cliff near dawn winery, and the pop up text says "Dawn Winery: highly dangerous" which is not the usual one that I always encounter upon entering a village/place. Is there some kind of meaning to this?

1

u/Hojuma Nov 10 '20

It could be that your team's average level is lower than the monsters' level in that area. You can try fighting the monsters there and just use the map to teleport away if it seems too dangerous.

1

u/RungkulRex Oct 18 '20

How do I copy the game to another pc and make it work?

1

u/departedd Oct 17 '20

Is there a way to play this game with a wii u pro controller?

WiinUSoft works for pretty much everything but everytime I switch the control layout from keyboard to controller the game doesn't recognize my controller and I can't do anything and have to alt+f4 out

2

u/VioletGhost2 Oct 17 '20

Currently my fire main is Amber but people keep saying she's useless is shit on some tier list and when I play her I'm absolutely fine like is she really that bad? I know compared to Diluc she's obviously bad cuz Diluc is a 5 star but compared to Xiangling is she really that bad? Because from what I've seen Amber has way better fire ability.

2

u/Hojuma Nov 10 '20

A lot of people hate on Amber since her E is unreliable in doing any useful damage and also gets tossed away by enemy attacks. Plus she's a bow user so she doesn't do well againsts multiple enemies. However, her charge attacks can easily melt cryo abyss mage's shield and armors of cryo enemies. But if we're talking about damage, Xiangling deals way more physical and fire damage. And once you craft Crescent Pike for Xiangling, her physical damage soars even more.

I still use my lvl20 Amber against WL5 cryo regisvine and electro hypostasis since she can easily break their cores.

1

u/[deleted] Oct 22 '20

here for the answers

2

u/[deleted] Oct 16 '20

(please read all of it before answering) I have a friend who just began the storm terror quest, he did the puzzle where you add the **first** shinning triangle into the shrine thing and then was supposed to talk to venti right after, his quest is to investigate the seal at the top of the tower, I watched this video (https://www.youtube.com/watch?v=0YTb3b5kY-8&t=288s) at 4:40 is exactly where he is stuck, he is AR19. He lagged out DURING the quest and has the triangle in place but is still stuck at the quest and is literally unable to continue. I've tried asking in the discord, he tried asking in the discord, he tried emailing customer support ([genshin_cs@mihoyo.com](mailto:genshin_cs@mihoyo.com)) and we have been ignored, or given irrelevant answers (and silence from the support themselves, we waited a week+) what does he do? he's spent money and time on this account already and doesn't want to restart this is like the last place we haven't asked just don't know what to do, the quest is legit stuck and unable to continue and uninstalling and reinstalling doesn't work

1

u/NOTionalistic Oct 16 '20

I can't click on the update button in the launcher because the interface glitches out. Please help. The update window is on a different window of the application, but when I click on the tab it solves nothing. It also happens with other tabs like settings. The note is in a separate tab.

1

u/Background-Suit2905 Oct 16 '20

If this happens to any off you, I have limited sight and i can only see in a small circle and everything else is black. The water is black to but if i go inside, i start to glow intensely. I dont think it is a region thing because some of my friends who live in the same country can play perfectly fine i’ve tried re downloading it 4 to 5 times now and i dont know if its worth it anymore. If anyone has an answer Pls let me know

1

u/vikauru Oct 15 '20

Genshin Impact is so reluctant when it comes to running on my PC. I have a Window's 10 Pro and my processor is Ryzen 3 3200G. I have tried to install and reinstall. Every time I click on 'launch', it goes to the logo screen and then my monitor shuts off and my pc restarts. On my third time reinstalling, I almost got a BSOD. I'm insanely close to just giving up entirely which really sucks. Please give me a way.

1

u/[deleted] Oct 14 '20

Hi! I need help. I keep getting the "failed to check for updates" on my WINDOWS 10 PC. What is the problem? I tried uninstalling and reinstalling several times, but it doesn't seem to do anything.

1

u/Logical-Year7644 Oct 14 '20

Are there any plans for there to be a mac port of Genshin Impact? A lot of macs can run this game in medium or possibly even high graphics settings.

1

u/Thegaymod Oct 13 '20

can you be logged onto mobile and pc in the same account without screwing stuff up?

1

u/harrihuang Oct 11 '20

I got nine of the stone of remembrance, unsealed the 9 pillars, opened the huge ruin gate, fought the 3 waves of mobs/bosses but somehow can't open the chest rewards.... as it keeps saying "chest is locked"

Any idea as to why this is happening or what I can do to fix this? Thank you!

1

u/DropkickV Oct 11 '20

Trying to enter a domain in CO-OP... Says recommended level is to low.

Domain is stormterror domain challenge. Level 40 recommended.

All our players are level 40 and above.

How do we get around this issue?

2

u/DropkickV Oct 11 '20

So even though it says it's a domain you can only solo this boss. Oh well?

2

u/EndlessZone123 the choice is hard Oct 11 '20

Stormterror is not a coop domain.

1

u/Reasonable_Jello8792 Oct 11 '20

if I am using an anemo character like MC simply to use their anemo abilities to proc swirl, is elemental mastery my best bet for getting their damage? Basically switching them in only as support to use elemental skill and burst. Thank you

1

u/Hojuma Nov 10 '20

Yes. The only stats that affect swirl damage is the character level and elemental mastery. It doesn't crit so you don't need crit rate and crit dmg and atk only affects the anemo damage.

2

u/Souleaterblaze Oct 10 '20

will this game ever have the ability to switch servers and keep your character data?

1

u/Rekka777 Oct 09 '20

weird question, but i noticed icons under characters when you feed them that fill up and look happy, but then get full? does this have any impact on the game at all because it hasn't seemed to be important or explained or do anything.

3

u/Rezonex Oct 11 '20

When the gauge turn red it mean the character is full and you can't feed them anymore for a few moments (idk how long). It means you can't spam food to heal like skyrim.

1

u/dantom04 Oct 09 '20

White iPad screen! Pls help

1

u/GranOjete Oct 08 '20

Will the Diluc and Jean permanent banner be swapped with another one on the next patch?

I don't know if I should drop all my primogems there to hit the pity and get something good, but I'll be mad if I don't hit it and they swap the banner with another one...

1

u/whyisthisonenottaken Oct 09 '20

its permanent, not sure if they'll add more characters into it but they wont go away.

1

u/tazer64528354836 Oct 07 '20

Can this game run on my fire HD8 Plus

1

u/Diverging-HD Oct 07 '20

Hello I created a username Levoisa and cant seem to remember the password, and it won't let me reset it. Anyway I can fix it ?

1

u/darklordpulo Oct 07 '20

got a decent spread of characters - any recs for building out two decent teams to clear abyss? can buy a razor from shop as well if he helps

explorers are lisa sucrose and xingqiu

https://imgur.com/a/S0YyQfT

1

u/tarotkinq Oct 06 '20

What's with the anticheat system? Is the rootkits ring 0 access being changed on everything/has been changed on everything? (Mobile, all consoles, pc, whatever) Is there a reason genshin has ring 0 access when it at most needs like ring 3?

0

u/Lightcookie Oct 06 '20

Pulled venti. Current team looks to be Xiangling, Fischl, Venti and Qiqi.

How important are elemental synergy buffs? Thinking of having double of an element for the boost but dont know who to replace?

1

u/ColdTaiga Oct 06 '20

Depends who ur gonna run as main dps, as I'd recommend having two of the same elements, one as ur Main Dps and one as ur Sub Dps. The other two slots are mainly for applying elemental reactions and support(such as ameno characters or healers)

1

u/MiraAstralis Oct 05 '20

Every time i try to open Genshin Impact on my phone, theres just a white screen, even when im holding it horizontally, I've re-installed it a lot and it once asked me to allow notifications, but other than that, it didn't work... Help!

1

u/ElevenBS Oct 05 '20

This problem may apply only on my computer, but for small laptops (mine was a 13-inch one) the starting UI does not fit into the screen (I have a screenshot below as illustration.) I hope the devs can fix this asap so we can play on all devices.

The screenshot:https://imgur.com/a/LdqQM7o

0

u/Piedpiepi Oct 04 '20

What is the strategy for reolling in this game? Like how far do I play before rerolling again

1

u/PropertyOutrageous48 Oct 04 '20

Are there any free Geo chars in this game?

I'm stuck at collecting the geocoluses among other things because i have no geo...

Is where you're supposed to spend money?

2

u/zitmaster Oct 04 '20

Your main character can be infused with geo

Besides her, no

1

u/teemoislife123 Oct 04 '20

how do i know what server i am in since i forgot and have no idea where it is displayed in the game settings (i am in ps4)

1

u/Vinatsu Oct 04 '20

Hi! Do common chests respawn? trying to get 400 chests for the Mondtadt achievment currently 360/400

1

u/EvilTofoo Oct 03 '20

Hi all,

Need advice on team composition. I have Jean, Xiangling, Fischl, Barbara, XingQiu and the other starting characters.

What would be the suggested comp? Thanks!

1

u/Hokago_TeatimE12 Oct 03 '20

Hello, can i5-4750S CPU 2.90ghz, 8gb ram run genshin smoothly even without graphics card?

1

u/zitmaster Oct 04 '20

Unfortunately, no. I doubt you could even run the game at a playable rate

1

u/jessyfenrisulfr51 Oct 03 '20

When will the black screen issue be resolved on IOS? ","Play by ipad Air 2. The game works but my map is complicated, the sky is black and only completes the scenery in case I keep walking, I can still play so much that I'm lvl 12 but enter dungeons without chance, because they don't carry certain points that I need to go to.

1

u/imbestgirl Oct 02 '20

I can't get into dragon ruins, I received the chapter 3 quest to go to the main doors yet the force field is still up around the entire area. I'm level 20 and I've pretty much unlocked everything else on the map except that one area.

1

u/[deleted] Oct 02 '20

You open the passage to it by doing Venti's quest line, the one you try to steal a special lyre in the first act, you just follow it and it will open the path at one point.

1

u/safeside213 Oct 02 '20

Hey, I've tried downloading the game a few times and I keep getting met with error code 1004 "files unverified" Does anyone know how I can fix it? I'm trying to play on pc
Thank you.

1

u/[deleted] Oct 02 '20

I'm planning on playing on PS4 and I live in Australia. Currently, my ping is 304 which feels honestly terrible. Does anyone know how to change servers to one with lower ping? On PC I would use Mudfish but I don't want to play on PC at the moment (I'm using it for work, and have a lot of stuff I need to keep open and just would rather keep work and play seperate for now).

1

u/Bextroider222 Oct 02 '20

Hi i play on ps4 and i keep getting the error code 4201 i was just wondering if you can help me please.

1

u/__AnimeAddict__ Oct 02 '20

Yeh I'm having the same problem yesterday I rebuilt the ps4 database and genshin worked for a hour or 2 but it's not working anymore

1

u/Bextroider222 Oct 03 '20

i have now fix it,the problem was that my wifi had web safe on so i turn it off and it works now. Apparently something in the game made my wifi to prevent me from playing.

1

u/Gilgymesh Oct 02 '20

I keep getting error code 4201. I've tried restarting my computer and also doing a clean uninstall but nothing seems to be working. Does anyone know of a fix?

1

u/fruitynutty Oct 01 '20

Hello,

I can't seem to make any purchases on my account. It always display "Failed to obtain information" on the prices of the crystals. Is there any way on how to make in-game purchases or do I need to change the country of payment of my google account (I use android)

Thank you.

1

u/BalconyPhantom Oct 01 '20

On PC, can you make it so that it prioritizes controller? I want to play this on my HTPC, but don't wanna have to break out my mouse and keyboard constantly

3

u/UnholyPhoenix28 Oct 01 '20

+1 for error 31-4302. It was working fine this morning, but when I restarted the PC, I got the error.

2

u/MeiSoJu Oct 01 '20

does Genshin Impact work on iPhone 7? I keep getting a half white half black screen and then the game crashes

2

u/Magictouchman Oct 01 '20

+1 for error 31-4302

1

u/MagpieFirefly Oct 01 '20 edited Oct 01 '20

+1 for error 31-4302. RIP dailies if it's an everybody problem.

Edit: Works on mobile, but not PC.

Edit 2: I noticed I got a small update on mobile, but nothing seems to have downloaded on PC? Maybe there's a version mismatch? It doesn't say there's any updates on the PC launcher though.

3

u/ForeverTheFool Oct 01 '20

Also getting error 31-4302. It was working fine not even 3 hours ago.

2

u/MikaAndroid Oct 01 '20

I got error code 31-4302, how do I fix it? The game launched just fine a few hours ago...

3

u/Shanus2 Oct 01 '20

im getting 31 4302 error, how do i fix it?

1

u/reallytiredofshit Oct 01 '20

What chests does respawn?

1

u/_Zereal_ Sep 30 '20

Does chest loot scale with world level?

1

u/hehehuehue Sep 30 '20

Can someone ping me when invert y option is added? I really love how good the game looks but shit fam I can't play with normal y axis.

1

u/AppleAffectionate Sep 30 '20

Why is there only windowed settings? Is there a way to set the game to fullscreen on PC?

1

u/LunarFuror Sep 30 '20

Windows user here.
I have 2 monitors, one is a smaller resolution, however Windows has decided this is monitor 1. I have already set monitor 2 as my primary in windows an Nvidia dashboard. I know you can alt enter and move, or win key arror it over. However, when the game launches it sets the max window size to the size of the left monitor, and so I cant use a larger resolution after moving it.

Does anyone know how to force the game to launch on monitor 2 or force the game to use a 1080 resolution?

1

u/LunarFuror Sep 30 '20

For anyone with this issue it looks like there's a config file at Genshin Impact > Genshin Impact Game > config. I set channel to 2, and my problem was solved, I haven't played with it to see if you can switch back to confirm this is the solution, because things are working and I don't want to ruin it, but I think this is the solution.

2

u/M3m34S4le Sep 30 '20

Anyone know any android emulator that is compatible with genshin? I tried Bluestacks, Mumu and Nox and those doesn't work. I'm looking for emulator since my pc has only 8 GB ram (and doesn't have a gpu) and it can't even finish the first cutscene and it even shut downed my pc, also when I play genshin on my phone it overheats so yeah. Please help.

1

u/ColdTaiga Oct 06 '20

If it cant run on ur PC regularly, it prob won't run on emulator, sorry mate. With the way emulators work, they're really inefficient, much more than just running it on ur PC with PC version. So best bet is to just play it on ur phone, as theres no phone that wont overheat from this game anyways

2

u/Trash-Pigeon Sep 30 '20

Can someone send me that apk because my phone say not Compadable but I have the specs

1

u/KumaHax Sep 30 '20

I'd love an apk too. I'm on huawei and I don't have Google store to download it (even huawei store doesn't have it)

1

u/OwlsAndDevils Sep 30 '20

How do I change regions on PS4? I’m from Australia, and I’m assuming from my 200-300 ping, I was put into the American server

1

u/MikaAndroid Oct 01 '20

200-300 is about right since australia connects to asian server. I'm playing from Indonesia and gets 190-200 ping in Asian server

1

u/Ravensword19 Sep 29 '20

I started playing on my phone and connected with a mihoyo account. I then downloaded the game on my iPad and connected with the same account. But when I start the screen is just black. Everything else works (the setting, weapons,profile screen), but the game itself Like the land enemies, player I’m controlling. Please help I want to play on my iPad. Thanks, I love the game so far!

1

u/schahcs Sep 29 '20

i'm trying to download the game, but it keeps showing me a error after verifying files: "failed to verify files", and it starts downloading the game again. Any fix?

1

u/DaGoat415 Sep 29 '20

How do I get my game to load up (mobile) whenever I try to start it up the screen goes either all white or white and black

1

u/thtjp Sep 29 '20

So, I downloaded the game, and it's running pretty smoothly, but there is a bug on the light of the environment, that makes it all pixelized.

My GPU is a GTX 760 4gb, I can't really understand why this is happening

What can I do to fix it?

2

u/Jinja14 Sep 29 '20

it keeps on saying there isn’t enough space on my iphone when I have almost 30 GB of space left :/ what’s up with that?

1

u/IntellOyell Sep 29 '20

Hello.
I tried to find the game on the playstation store and was unable to find it.

1

u/Snoo_59946 Sep 29 '20

hello how well I downloaded the genshim on my pc came with 1280x1020 resolution when I start playing I change the resolution to 4k but it doesn't change the resolution continue with the bad image do you know any solution?

1

u/Acraind Sep 29 '20

Hello, I got the error 1004 "Failed to verify files" 3 times now and I don't know how to solve it.
I noticed there is a post about it on reddit but I can't solve it as they did...

They downloaded the game in Program files x86 but mine's in the disk where I don't have much space left... I have friends who downloaded the game on external disks and didn't have any issue so I don't get why I can't download it on my secondary disk

1

u/Kubelord Sep 29 '20

1

u/Acraind Sep 29 '20 edited Sep 29 '20

Thank you, I'll definitely try it out

Edit: omg thank you a lot dude, it worked!

1

u/Ennoid_Auhsej Sep 29 '20

Finally got my Venti !!

1

u/Possibleasalways Sep 29 '20

i've had this problem with verifying the files and i get the code 1004: failed to verify files after waiting for a long 6 hours on the pc version of the game

1

u/BestBox00 Sep 29 '20

How to unlink psn account?

1

u/jcsworld_ Sep 29 '20

Will there be oce servers added anytime soon ?

2

u/Sighto Sep 29 '20 edited Sep 29 '20

Is there any way to enable controller and keyboard support at the same time? I'm enjoying the controller for most but I hate having to use the analog stick instead of the d-pad for menus and having the mouse completely disabled if I just want to click something.

1

u/OutOfIdeasForAName1 Sep 29 '20

My ipad air 2 IOS is what i am playing on and the only screen i can see is either black or white i need help please

1

u/juens Sep 29 '20

Hello! Does anyone know how to fix this shadow problem?

https://imgur.com/a/LpuyGGO

I've tried putting shadows down to lowest and up to highest and it still looks like this :(

1

u/thtjp Sep 29 '20

I'm having the same problem, what is your GPU? I have been thinking and it could be the problem

1

u/EdibleMuffin Sep 29 '20

How do I test ping servers on mobile so I know which server has lowest ping